Portom International Hokkaido

Room - Great view to the airport. Very well cleanned and settled up in a very cozy feeling with Japanese style furnishing. Great level experience! Onzen - As an onzen in the airport, it is good enough. Recommend for sure but you cant compare it with a natural onzen for sure. Food - I had the breakfast there and the quality is great. Great service as well. Will be better if the seats can be more seperated with others. The top roof bar has great enviornment and very delicious food in delicated plating. Something Special - Arrived very late for the night and we were starving. The top bar showed that it is closed but the agent helped us get the food outside the operation time. Thanks!

This is delightfully designed hotel, calming and quiet with what seemed like triple glazed windows looking out to the aircraft taking off without any sound at all. Everything is ergonomic and every switch and facility is where it should be. If only all hotel rooms were so thoughtfully set out. there is some beautiful architectural sculptures and Japanese style reflection ponds and a really nice zen feel to the place. Would definately recommend staying there if you need to break up your trip out of the ski fields.

The facility and the room were both very modern and easy to use. The room we booked were a little pricy but it was worth the money. The beds were very comfortable, aircon was stable, and sound control was done very nicely. From the window, we could see the airplanes/fighter jets taking off and landing, which added to the excitements during the stay. We also enjoyed the hot spring bath. It was within the airport terminal building so shops were easily accessible without having to go out to the winter cold!

I visited Portom close to the airport to have a relaxing day before returning home, and I could feel that a lot of attention was paid to customer service from the moment I checked in. I am very grateful to Ms. Kim for her kindness in explaining the unique hotel interior and facilities that are not found in other hotels and guiding us to the front of the room. Also, I contacted the desk for first aid kit at night, and they prepared it without any delay. The hot spring facilities that we were able to use throughout the evening were excellent. The breakfast was very thorough and there was a lot consideration for customers. Overall, it is more expensive than other hotels, but it is well worth the experience.

Everything exceeded my expectations. From the staff who greeted us when we stepped out of the elevator, to the welcome drink of sake and juice to the staff who checked us in and the staff who orientated us to the room facilities. The most surprising was the airport trolley placed outside our room for our convenience when we check out the next morning.